Privacy Policy
Elevate Psychotherapy, LLC
Last updated: November 5, 2025
Elevate Psychotherapy, LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information you provide through our website https://elevateheals.com (“website”).
Information We Collect
Personal Information: If you submit a contact form, schedule an appointment, or sign up for our mailing list, we may collect your name, email address, phone number, and any information you choose to share.
Non-Personal Information: We may collect website usage data such as IP address, browser type, and pages visited for analytics and site improvement.
How We Use Your Information
To respond to inquiries and appointment requests.
To provide information about our services.
To improve our website functionality and user experience.
How We Protect Your Information
Clinical and health-related communications are conducted only through our secure client portal (SimplePractice).
Information submitted through our website contact form is not encrypted and should not include sensitive health information.
We implement reasonable security measures to protect your data, but no online transmission is 100% secure.
Cookies
Our website may use cookies, which are small data files stored on your device, to improve functionality and analyze site traffic.
Types of cookies we may use:
Essential cookies to enable core site features.
Analytics cookies (such as Google Analytics) to understand how visitors use our website.
Your choices: You can disable cookies by adjusting your browser settings. Please note that some features of the site may not function properly if cookies are disabled.
We do not use cookies for targeted advertising or to sell personal information.
Third-Party Services and Links
Our website may use tools such as Google Analytics. These services may collect non-personal data for traffic analysis.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
We do not sell or rent your information to third parties.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required by law.
Children’s Privacy
Our website is not intended for children under 13, and we do not knowingly collect information from children. If we learn that we have collected personal information from a child under 13 without verified parental consent, we will delete it promptly.
Jurisdiction-Specific Rights
If you are a resident of California, the California Consumer Privacy Act (CCPA) may provide you additional rights regarding your personal information. If you are located in the European Union or United Kingdom, the General Data Protection Regulation (GDPR) may also grant you certain rights. To exercise these rights, please contact us at the information provided below.
Contact Forms and Emergencies
Please note that messages submitted through this website’s contact form are not monitored continuously and should not be used in emergencies. If you are experiencing a mental health emergency, please dial 988 or call 911 immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “last updated” date.
Contact Us
If you have questions about this Privacy Policy, please contact:
Elevate Psychotherapy, LLC
info@elevateheals.com
202.670.1626
Disclaimer
The information provided on this website is for educational and informational purposes only. It is not intended as a substitute for professional psychotherapy, diagnosis, or treatment. Visiting this website or contacting us through the website does not establish a therapist–client relationship. If you are experiencing a mental health emergency, please dial 988 or call 911 immediately.